Customer Service Administrator

Huntress - Leeds; Swillington Common; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a Temporary Customer Service Assistant in East Leeds, offering £12.21 per hour. The role involves managing wholesale client communications, coordinating orders and deliveries, and delivering exceptional customer service. Ideal candidates will have experience in customer service and strong communication skills. The position starts ASAP, providing an exciting opportunity for those passionate about retail and customer experience.

Qualifications

• Experience in customer service roles preferred.
• Ability to manage multiple tasks efficiently.
• Strong communication skills and attention to detail.

Responsibilities

• Act as a key point of contact for wholesale clients.
• Assist in managing wholesale orders and meet sales goals.
• Coordinate stock levels and delivery schedules.
• Maintain records across multiple systems.
• Deliver excellent customer service.

Skills

Customer service

Communication

Team collaboration

Process improvement

Job description

Overview

ASAP START until mid December. Temporary Customer Service Assistant. Are you passionate about retail, customer experience, and working with exciting brands? Join a fast-paced and growing company on a temporary basis, where you\'ll contribute to keeping customers happy and products moving - fast. Our client works with household names, thriving marketplaces, and independent retailers, giving you the chance to support a busy team during a peak period or project phase. This isn\'t just admin - it\'s a chance to step into a hands-on, short-term role where no two days are the same.

Responsibilities

• Act as a key point of contact for wholesale clients - from major retail accounts to online marketplaces and independents.
• Assist in managing wholesale orders and supporting the team in meeting monthly and seasonal sales goals.
• Coordinate updates across stock levels, product imagery, order processing, and delivery schedules.
• Liaise with distribution centres and internal teams to ensure timely and accurate delivery of products.
• Maintain clear records across multiple systems and assist in preparing weekly performance updates.
• Deliver excellent customer service, helping to strengthen relationships and maintain brand standards.
• Identify quick wins for improving processes and enhancing the customer experience.
• Help onboard any new team members or temps during the contract period by keeping process documentation up to date.

Location & Pay

Based in East Leeds
Paying £12.21ph

How to apply

Please call the office or email (url removed) asap - you could start as soon as next week.

About Huntress

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK