Customer Sales Specialist (UPVC / Window & Door Parts)

Ernest Gordon Recruitment Limited; Batley; On-site; GBP 26,000 - 30,000; Full time

Job summary

A family-run business in the UK is seeking a Customer Sales Specialist to assist customers with UPVC, window, and door parts. The role involves providing technical advice, managing stock, and handling customer inquiries at the trade counter and over the phone. Ideal candidates are sales-focused professionals with a background in the relevant hardware industry. Competitive salary and attractive benefits including product training, early finishes, and bonuses are offered.

Benefits

Product training

Bonus

Early Friday finish

Company benefits

Qualifications

• Skilled sales or customer service professional with knowledge of UPVC, windows, or door hardware.
• Experience assisting customers at trade counters or over the phone.
• Ability to manage stock and provide technical advice.

Responsibilities

• Assist customers at the trade counter, over the phone, and via email.
• Identify and supply the correct UPVC, window, and door parts.
• Provide technical advice and guidance to customers.
• Manage stock levels and help with stock replenishment.
• Promote products and support upselling opportunities.

Skills

Sales experience

Customer service skills

Knowledge of UPVC products

Job description

Customer Sales Specialist (UPVC / Window & Door Parts)

£26,000 - £30,000 DOE + Product Training + Bonus + Early Friday Finish + Company Benefits

Leeds / West Yorkshire

Are you a skilled sales or customer service professional with knowledge of UPVC, windows, or door hardware looking to join a well‑established family business?

Established over 30 years ago, this family‑run business supplies high‑quality UPVC, window, and door hardware to tradespeople, locksmiths, and DIY customers across the UK. Known for its technical expertise and exceptional service, the company has built a strong reputation as a trusted partner in the industry.

In this role, you will assist customers at the trade counter and over the phone, identify and supply the correct parts, manage stock, and provide technical advice. You'll support both trade professionals and DIY customers, helping to ensure smooth day‑to‑day operations and excellent service.

This role would suit a customer‑focused sales or service professional with knowledge of UPVC, windows, or door hardware, who enjoys working in a hands‑on, supportive, family‑run environment.

The Role

• Assist customers at the trade counter, over the phone, and via email.
• Identify and supply the correct UPVC, window, and door parts.
• Provide technical advice and guidance to customers.
• Manage stock levels and help with stock replenishment.
• Promote products and support upselling opportunities.