Customer Sales Advisor

Brook Street; United Kingdom; Remote; GBP 24,000 - 29,000; Full time

Job summary

A recruitment agency is seeking a Customer Sales Advisor for a remote role. You'll be the first point of contact for customers, handling various inquiries while using your sales skills to upsell products. Candidates must have targeted sales experience, excellent communication skills, and a passion for customer service. This position offers a competitive salary with attractive benefits including annual leave and development opportunities.

Benefits

33 days' annual leave

Discounted gym membership

Pension scheme with matched contributions

Life assurance

Employee assistance programme

Qualifications

• 1 years experience in targeted sales within the last 3 years.
• Strong customer service skills and a driven mindset.
• Great communication skills and ability to build rapport.

Responsibilities

• Be the first point of contact for customers with a range of issues.
• Build rapport, identify customer needs, and upsell products.

Skills

Sales experience

Customer service skills

Communication skills

Job description

Overview

Customer Sales Advisor - Remote (UK Mainland Only)

Salary: 24,500 + bonus (Average 3,500 annually)

Hours: 37.5 hours per week on a rotational shift pattern between 8am - 8pm, Monday to Sunday

Start Date: 29th September 2025

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we\'re recruiting Inbound Customer Sales Advisors for a role that offers great work life balance, working from home and comprehensive training: (4 weeks, initial 2 weeks Mon-Fri: 9am - 5:30pm).

Responsibilities

As a Customer Sales Advisor in our busy Inbound team, you\'ll be the first point of contact for customers who have a wide range of issues such as billing queries, quotes or account changes etc. Day-to-day, you\'ll build rapport with customers, get to know their individual needs and put their interests first and use your sales and communication skills to upsell products.

Requirements

• 1 years continuous and targeted sales experience within the last 3 years
• A driven mindset with strong customer service and sales skills with a love for hitting targets
• Great communication skills - you\'re at ease building rapport, listening to customers and demonstrating empathy when needed

The experience and skills you need

If you have telesales or telemarketing experience and would like to create a long-term career within a call-centre environment, apply today to find out more.

Benefits

• 33 days\' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Health and Wellbeing - Discounted gym membership, help towards dental, optical, and physiotherapy costs
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• Employee assistance programme - Free support for physical & mental health, financial assistance and more

Immediate interviews available.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.