Customer Sales Advisor

Halfords Group PLC; North East; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company is seeking a part-time Retail Colleague to provide excellent customer service in Cramlington. The role involves demonstrating products and fitting services while contributing to sales targets. Ideal candidates will have some retail experience and a proactive approach to assisting customers. This position offers various benefits including discounts and a wellness programme.

Benefits

Store discount of 25% on most products

Up to 50% off garage bills

Wagestream access for financial planning

Health Cash Plan for healthcare support

Cycle to Work scheme

Life Assurance

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment.
• A proactive approach to helping customers and understanding their needs.
• Availability to work on a rota basis, including weekends.

Responsibilities

• Be customer focused and efficient in work.
• Demonstrate and explain products and services.

Skills

Customer service experience

Proactive customer assistance

Sales target achievement

Job description

Apply now Job no: 560329
Work type: Part time, 12 hours per week
Site: Cramlington, Westmorland Retail Park
Categories: Retail Colleagues
Location: Northumberland
Salary: £10.00 - £12.21 per hour
Business Area: Retail

• Age 21+ £12.21 per hour
• Under 21 £10.00 per hour

Overview

Got a knack with customers?

Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.

Responsibilities

• You’ll be customer focused and quick and efficient in your work, learning how to demonstrate and explain our products as well as the practical aspects of our fitting services.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

Qualifications

• Experience of delivering great customer service, ideally in a retail sales environment
• A proactive approach to helping customers and understanding their needs
• Availability to work on a rota basis, including weekends
• Ideally, some experience of working towards and achieving sales targets

Benefits

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Inclusive culture

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.