Customer Operations & Order Coordinator

Adecco; Malvern; On-site; GBP 21,000 - 29,000; Full time

Job summary

The Adecco Group UK & Ireland is seeking a Customer Service Co-ordinator to join a busy operations team in Malvern. You will support customers, process orders, and ensure service delivery from start to finish.

Key tasks include handling orders, invoicing, liaising with customers and logistics partners, monitoring stock, and providing cover for holidays and sickness. A structured, fast-paced environment awaits.

Responsibilities

• Receiving and processing customer orders
• Managing order completion and invoice raising
• Liaising with customers and logistics partners daily
• Providing outstanding customer service
• Monitoring stock levels and maintaining accuracy
• Completing stock reconciliations and resolving discrepancies
• Supporting other departments with stock and contract queries
• Troubleshooting order and delivery issues
• Providing holiday and sickness cover within the team

Skills

Customer service

Order processing

Stock management

Job description

The Adecco Group UK & Ireland is seeking a Customer Service Co-ordinator to join a busy operations team in Malvern. You will support customers, process orders, and ensure service delivery from start to finish.

Key tasks include handling orders, invoicing, liaising with customers and logistics partners, monitoring stock, and providing cover for holidays and sickness. A structured, fast-paced environment awaits.