Customer Service Administrator

Adecco; Malvern; On-site; GBP 21,000 - 29,000; Full time

Job summary

The Adecco Group UK & Ireland is seeking a Customer Service Co-ordinator to join a busy operations team in Malvern. You will support customers, process orders, and ensure service delivery from start to finish.

Key tasks include handling orders, invoicing, liaising with customers and logistics partners, monitoring stock, and providing cover for holidays and sickness. A structured, fast-paced environment awaits.

Responsibilities

• Receiving and processing customer orders
• Managing order completion and invoice raising
• Liaising with customers and logistics partners daily
• Providing outstanding customer service
• Monitoring stock levels and maintaining accuracy
• Completing stock reconciliations and resolving discrepancies
• Supporting other departments with stock and contract queries
• Troubleshooting order and delivery issues
• Providing holiday and sickness cover within the team

Skills

Customer service

Order processing

Stock management

Job description

Are you a highly organised customer service professional who thrives in a fast-paced environment? We are looking for a Customer Service Co-ordinator to join a busy operations team, supporting customers, processing orders and ensuring excellent service delivery from start to finish.

Key Responsibilities

• Receiving and processing customer orders
• Managing order completion and invoice raising
• Liaising with customers and logistics partners daily
• Providing outstanding customer service
• Monitoring stock levels and maintaining accuracy
• Completing stock reconciliations and resolving discrepancies
• Supporting other departments with stock and contract queries
• Troubleshooting order and delivery issues
• Providing holiday and sickness cover within the team

The Adecco Group UK & Ireland is an Equal Opportunities Employer.