Proactive Customer Service & Sales Coordinator

Adecco; Coventry; On-site; GBP 24,000 - 26,000; Full time

Benefits offered by this job

Competitive package

Free onsite parking

Career development opportunities

Job summary

Adecco is seeking a proactive Customer Service & Sales Coordinator to join the Coventry team on a full-time permanent basis. You will act as the main contact for customers and provide essential support to the commercial team, handling enquiries, orders and requests to ensure a smooth daily operation.

The role requires excellent organisational and communication skills, a professional customer-focused approach, good IT skills with Word, Excel and Outlook, and a full UK driving licence with own

Qualifications

• Proactive and organised Administrator with strong customer service focus.
• Able to act as a key point of contact for customers and support the commercial team.
• Experience in administration, customer service or sales support would be advantageous.

Responsibilities

• Provide administrative support to the sales and customer service teams.
• Handle customer enquiries via phone and email promptly and professionally.
• Prepare customer quotations and process orders accurately.
• Update and maintain CRM systems and internal databases.
• Liaise with production, logistics and other internal departments to meet customer requirements.
• Monitor order progress and communicate updates to customers.
• Assist with reporting and general office administration.
• Support ongoing business development and customer retention activities.

Skills

Organisational skills

Communication skills

Customer-focused approach

Multi-tasking

IT literacy

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Adecco is seeking a proactive Customer Service & Sales Coordinator to join the Coventry team on a full-time permanent basis. You will act as the main contact for customers and provide essential support to the commercial team, handling enquiries, orders and requests to ensure a smooth daily operation.

The role requires excellent organisational and communication skills, a professional customer-focused approach, good IT skills with Word, Excel and Outlook, and a full UK driving licence with own