Sales Coordinator — Customer Success & Order Expert

Morgan Jones Recruitment Consultants; Maidstone; On-site; GBP 18,000 - 30,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Long service awards

Friendly team

Job summary

Morgan Jones Recruitment Consultants is seeking a Sales Coordinator in Maidstone to support a growing business. The role can be full-time or part-time, with a strong emphasis on customer service, order processing, and acting as the key liaison between customers and internal teams.

You will manage enquiries via phone and email, process orders accurately, and maintain CRM records while collaborating with multiple departments to ensure smooth fulfilment and top-notch service.

Qualifications

• Experience delivering excellent customer service in fast-paced environments.
• Strong administrative and multitasking abilities.
• Proven communication skills and relationship-building with customers.

Responsibilities

• Handle customer enquiries via phone and email.
• Process orders accurately from order start to finish.
• Maintain and update CRM records.
• Coordinate with internal teams to ensure smooth order fulfilment.
• Support quotations and customer pricing enquiries.
• Liaise with logistics for stock and delivery planning.
• Identify process improvements in customer service.
• Provide general administrative support.

Skills

Customer service experience

Administration experience

Communication skills

Time management

Tools

CRM systems

SAP Business One

Job description

Morgan Jones Recruitment Consultants is seeking a Sales Coordinator in Maidstone to support a growing business. The role can be full-time or part-time, with a strong emphasis on customer service, order processing, and acting as the key liaison between customers and internal teams.

You will manage enquiries via phone and email, process orders accurately, and maintain CRM records while collaborating with multiple departments to ensure smooth fulfilment and top-notch service.