Customer-Focused Sales Coordinator - Fast-Paced & Impactful

Adecco; England; On-site; GBP 23,000 - 32,000; Full time

Job summary

Adecco Group UK & Ireland is seeking a proactive Sales Coordinator to join a busy commercial team on a permanent basis. Based near Tadley, Hampshire, you will manage customer orders from receipt to delivery, ensuring accuracy and timely updates.

You'll work closely with customers and internal colleagues, handling enquiries, pricing, stock checks and after-sales support, with a focus on delivering exceptional service in a fast-paced environment.

Qualifications

• Previous experience in customer service, sales support, order processing or administration.
• Excellent communication skills, both written and verbal.
• Strong organisational skills with the ability to manage multiple priorities.
• Great attention to detail and accuracy.
• Experience using ERP or CRM systems.
• A driving licence and car due to the location of the company.

Responsibilities

• Processing customer orders accurately and efficiently.
• Coordinating orders from confirmation through to delivery.
• Keeping customers informed of order progress and delivery updates.
• Responding to pricing, stock and product enquiries.
• Resolving delivery, invoice and after-sales queries.
• Raising credit notes where appropriate.
• Building strong relationships with customers and internal stakeholders.
• Maintaining accurate records and ensuring administration is completed to a high standard.
• Supporting the wider commercial team to deliver excellent customer service.

Skills

Customer service

Organisation

Communication

Problem solving

Attention to detail

Multitasking

Team collaboration

Ownership

Tools

ERP systems

CRM systems

Microsoft Excel

Microsoft Outlook

Job description

Adecco Group UK & Ireland is seeking a proactive Sales Coordinator to join a busy commercial team on a permanent basis. Based near Tadley, Hampshire, you will manage customer orders from receipt to delivery, ensuring accuracy and timely updates.

You'll work closely with customers and internal colleagues, handling enquiries, pricing, stock checks and after-sales support, with a focus on delivering exceptional service in a fast-paced environment.