Customer Operations Executive — Hybrid (GCC)

SYNNEX; Basingstoke; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading technology services firm in Basingstoke is seeking a detail-oriented Account Operations Executive to enhance customer experiences through complete ownership of sales administrative tasks. This role requires developing strong relationships with customers and internal teams, ensuring timely processing of orders while demonstrating strong communication and organizational skills. Join a culture that values trust, collaboration, and diversity, and explore various career growth opportunities available across the organization.

Benefits

Hybrid working

Private healthcare

Matched pension

Enhanced parental & family leave

Paid time off for special occasions

Progression paths and benchmarked salaries

Qualifications

• Detail-oriented with a customer-focused approach.
• Strong understanding of sales administrative tasks.
• Ability to develop professional relationships.

Responsibilities

• Own customer-related administration and back-order management.
• Ensure orders and reports are processed within agreed SLAs.
• Handle escalations and ensure effective resolutions.

Skills

Customer-focused mindset with excellent communication

Process driven

Strong attention to detail

Organisational skills

Ability to manage priorities

Tools

Microsoft Office (Word, Excel, Outlook)

SAP systems

Job description

A leading technology services firm in Basingstoke is seeking a detail-oriented Account Operations Executive to enhance customer experiences through complete ownership of sales administrative tasks. This role requires developing strong relationships with customers and internal teams, ensuring timely processing of orders while demonstrating strong communication and organizational skills. Join a culture that values trust, collaboration, and diversity, and explore various career growth opportunities available across the organization.