Customer Marketing & Growth Manager (Remote)

Dext; City Of London; Remote; GBP 50,000 - 80,000; Full time

Job summary

A fast-growing fintech in the UK is seeking a Customer Marketing Manager to enhance customer engagement and drive upsell revenue. The ideal candidate will have strong demand generation experience, proficiency with marketing tools, and excellent communication skills. This role offers a flexible working model and competitive compensation in a dynamic team environment focused on transforming accounting.

Benefits

Flexible working model

Competitive compensation

Benefits

Collaborative culture

Qualifications

• Strong demand generation and lifecycle marketing experience, especially in SaaS.
• Excellent written and verbal communication skills.
• Proficiency with marketing automation platforms and in-app messaging tools.
• Deep customer empathy understanding accountancy and bookkeeping needs.
• Analytical mindset comfortable working with customer usage data and dashboards.
• Collaborative experience working cross-functionally.
• Project management skills to run multiple initiatives.

Responsibilities

• Drive deeper engagement with existing customers.
• Identify upsell opportunities and design campaigns.
• Collaborate with teams for campaign execution.
• Manage the Dext Partner Program.
• Grow customer advocacy to turn users into champions.

Skills

Demand generation

Lifecycle marketing

Excellent communication

Proficiency with HubSpot

Customer empathy

Analytical mindset

Project management

Tools

HubSpot

Marketo

Intercom

Job description

A fast-growing fintech in the UK is seeking a Customer Marketing Manager to enhance customer engagement and drive upsell revenue. The ideal candidate will have strong demand generation experience, proficiency with marketing tools, and excellent communication skills. This role offers a flexible working model and competitive compensation in a dynamic team environment focused on transforming accounting.