Customer Loan Specialist — Training, Bonus & Benefits

Evlo; Dixons Green; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Bonus scheme

Private healthcare

Life assurance

Excellent company pension 3% employee

25 days holiday plus Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Job summary

Evlo in the United Kingdom is seeking a Customer Account Manager to manage the end-to-end loan process for customers. You will communicate with customers at the local branch, assess requirements and affordability, and guide them through the loan lifecycle with high attention to detail.

The role emphasizes strong communication and rapport-building, both over the phone and in person, and includes full training, development opportunities, and a competitive package with a bonus scheme and extensive

Qualifications

• Customer-focused with strong communication skills.
• Ability to develop and maintain relationships.
• Comfort with targets and performance metrics.

Responsibilities

• Speak with customers to assess requirements and affordability.
• Process loan agreements accurately.
• Support customers through the full lifecycle of their loan.

Skills

Customer Focused

Communication Skills

Confidence

Self-Development

Team Work

Target-driven

Job description

Evlo in the United Kingdom is seeking a Customer Account Manager to manage the end-to-end loan process for customers. You will communicate with customers at the local branch, assess requirements and affordability, and guide them through the loan lifecycle with high attention to detail.

The role emphasizes strong communication and rapport-building, both over the phone and in person, and includes full training, development opportunities, and a competitive package with a bonus scheme and extensive