Customer Loan Account Manager — Growth & Bonus

Evlo; Brighton; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Private healthcare

Life assurance

Company pension 3% employee to 8% vork

25 days holiday + Bank Holidays

Cycle to Work

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Job summary

Evlo is seeking a Customer Account Manager in the United Kingdom. You will manage the end-to-end loan journey, from initial enquiry through affordability checks to completion, with a focus on delivering excellent service.

The role requires strong communication skills and the ability to build rapport both over the phone and face-to-face. Training is provided, and performance bonuses are available alongside a comprehensive benefits package.

Qualifications

• Customer-focused approach to servicing clients
• Excellent communication and rapport-building abilities
• Commitment to personal development and learning
• Ability to work well in a team and with targets

Responsibilities

• Speak with customers at local branches to gather requirements and affordability.
• Process loan agreements and support customers through the loan lifecycle.
• Maintain strong communication on phone and in person with attention to detail.
• Deliver excellent customer service and positive outcomes in interactions.

Skills

Customer Focused

Strong Communication

Self-Development

Team Work

Targets

Job description

Evlo is seeking a Customer Account Manager in the United Kingdom. You will manage the end-to-end loan journey, from initial enquiry through affordability checks to completion, with a focus on delivering excellent service.

The role requires strong communication skills and the ability to build rapport both over the phone and face-to-face. Training is provided, and performance bonuses are available alongside a comprehensive benefits package.