Customer Loan Account Manager — Growth & Bonus

Evlo; Brighton; Sur place; GBP 25 000 - 38 000; Plein temps

Avantages offerts par ce poste

Private healthcare

Life assurance

Company pension 3% employee to 8% vork

25 days holiday + Bank Holidays

Cycle to Work

Retail Discounts

Tech scheme

3 Charity Volunteering Days

Résumé du poste

Evlo is seeking a Customer Account Manager in the United Kingdom. You will manage the end-to-end loan journey, from initial enquiry through affordability checks to completion, with a focus on delivering excellent service.

The role requires strong communication skills and the ability to build rapport both over the phone and face-to-face. Training is provided, and performance bonuses are available alongside a comprehensive benefits package.

Qualifications

• Customer-focused approach to servicing clients
• Excellent communication and rapport-building abilities
• Commitment to personal development and learning
• Ability to work well in a team and with targets

Responsabilités

• Speak with customers at local branches to gather requirements and affordability.
• Process loan agreements and support customers through the loan lifecycle.
• Maintain strong communication on phone and in person with attention to detail.
• Deliver excellent customer service and positive outcomes in interactions.

Connaissances

Customer Focused

Strong Communication

Self-Development

Team Work

Targets

Description du poste

Evlo is seeking a Customer Account Manager in the United Kingdom. You will manage the end-to-end loan journey, from initial enquiry through affordability checks to completion, with a focus on delivering excellent service.

The role requires strong communication skills and the ability to build rapport both over the phone and face-to-face. Training is provided, and performance bonuses are available alongside a comprehensive benefits package.