Customer Account Manager: Growth, Bonus & Benefits

Everyday Loans Group; Leeds; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Bonus scheme

Private healthcare

Life assurance

Pension scheme

25 days holiday + Bank Holidays

Cycle to Work vouchers

Retail Discounts

Tech scheme

Charity volunteering days

Job summary

Evlo, a leading consumer finance lender, is seeking a Customer Account Manager in the Leeds area. You will manage the end-to-end loan process—from initial inquiries to processing the loan, affordability checks, and supporting customers through the lifecycle.

We provide full training, a supportive team, and a comprehensive benefits package including private healthcare, pension, and holiday entitlement. Excellent communication and rapport-building skills are essential.

Qualifications

• Experience in financial services or lending preferred.
• Excellent communication and customer service skills.
• Ability to build rapport face to face and on the phone.
• Detail-oriented with strong organisational skills.

Responsibilities

• Speak with customers to assess requirements and affordability.
• Process loan agreements and documentation.
• Support customers throughout the loan lifecycle.
• Maintain strong customer relationships and satisfaction.

Skills

Customer-focused

Communication skills

Team work

Target driven

Self-development

Job description

Evlo, a leading consumer finance lender, is seeking a Customer Account Manager in the Leeds area. You will manage the end-to-end loan process—from initial inquiries to processing the loan, affordability checks, and supporting customers through the lifecycle.

We provide full training, a supportive team, and a comprehensive benefits package including private healthcare, pension, and holiday entitlement. Excellent communication and rapport-building skills are essential.