Customer Insight Analyst

Agria Pet Insurance; Aylesbury; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading pet insurance company is seeking a Customer Insight Analyst in Aylesbury, England. The role focuses on analyzing customer behavior and managing research projects to enhance the customer experience and marketing strategies. If you are passionate about data and collaboration, this position offers the chance to make a significant impact while working in a hybrid model.

Responsibilities

• Analyze behavioral trends and run surveys.
• Manage research projects to uncover customer insights.
• Collaborate across teams to drive smarter decisions.

Job description

Overview

Are you naturally curious, analytical, and passionate about understanding what makes customers tick? We are looking for a Customer Insight Analyst to join our Customer Marketing team and help shape the future of our customer experience and marketing strategy. This role focuses on uncovering the stories hidden in data, from analysing behavioural trends to running surveys and managing research projects, acting as the go-to expert for insight that drives smarter decisions across the business. If you thrive on turning numbers into narratives and collaborating across teams to make a real impact, this is your moment.

We are based in Aylesbury, Buckinghamshire and currently operate a hybrid model of one day per week in the office (every Wednesday).