Customer Host Supervisor — Lead Store Experience

White Stuff; Greater London; On-site; GBP 20,000 - 25,000; Part time

Job summary

A retail company located in Greater London is seeking a Customer Host Supervisor to lead the team and deliver exceptional customer experiences. The ideal candidate should have a passion for retail, strong leadership skills, and a commitment to maintaining high visual and operational standards in the store. This role includes coaching team members, managing stock, and ensuring compliance with company policies. Employees are entitled to benefits such as a quarterly bonus and generous holiday provisions.

Benefits

Quarterly bonus opportunity

25 days holiday plus bank holidays

50% product discount

BUPA Dental Insurance

Healthcare cash plan and Life Assurance

Qualifications

• Passionate about retail; thrives in team environments.
• Experience in delivering excellent customer service.
• Ability to inspire and coach team members.

Responsibilities

• Support team in delivering outstanding customer experience.
• Ensure high visual standards and product presentation.
• Make proactive commercial decisions to drive sales.
• Organize and manage staff effectively.
• Assist with operational tasks and compliance.

Skills

Passion for retail and fashion

Team leadership

Excellent communication

Customer service expertise

Job description

A retail company located in Greater London is seeking a Customer Host Supervisor to lead the team and deliver exceptional customer experiences. The ideal candidate should have a passion for retail, strong leadership skills, and a commitment to maintaining high visual and operational standards in the store. This role includes coaching team members, managing stock, and ensuring compliance with company policies. Employees are entitled to benefits such as a quarterly bonus and generous holiday provisions.