Customer-Focused Vehicle Service Advisor

Ford & Slater DAF; Spalding; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free Parking

Pension

Cycle to work

Employee Assistance

Employee Of The Month

Holidays 22-25 days

Job summary

Ford & Slater DAF in Spalding is seeking a Service Advisor to join our busy dealership. You'll greet customers, book services, and keep customers updated on costs and progress, with invoices raised and job cards prepared.

The role is 45 hours over alternate weeks, Monday to Friday, with two shift options (7am-5pm or 8am-6pm) and one in four Saturdays. An hourly rate of £12.71 is offered along with holiday, pension, and benefits.

Qualifications

• Customer-focused with passion for service.
• Previous experience in service advisor or similar is advantageous.
• PC literacy required.

Responsibilities

• Meet and greet clients professionally.
• Manage service bookings and workshop loading.
• Prepare job cards and raise invoices.
• Keep customers updated on costs and progress.

Skills

Customer service

PC literate

Full UK driving licence

Tools

Auto scheduling software

Job description

Ford & Slater DAF in Spalding is seeking a Service Advisor to join our busy dealership. You'll greet customers, book services, and keep customers updated on costs and progress, with invoices raised and job cards prepared.

The role is 45 hours over alternate weeks, Monday to Friday, with two shift options (7am-5pm or 8am-6pm) and one in four Saturdays. An hourly rate of £12.71 is offered along with holiday, pension, and benefits.