Customer-Focused Service Advisor | Career Growth & Benefits

DAF Trucks UK; United Kingdom; Remote; GBP 26,000 - 30,000; Full time

Benefits offered by this job

Hourly pay £12.71

Holiday entitlement 22–25 days

Employee Of The Month Competition

Career progression opportunities

Employee Assistance Program

Pension

Cycle to work scheme

Free Parking

Job summary

Ford and Slater, one of the UK's largest DAF Truck dealers, invites applications for a Service Advisor at our Spalding dealership. The role offers an hourly rate of £12.71, with 22 days holiday rising to 25, and opportunities for progression within a family-run business.

Responsibilities include greeting clients, managing bookings, preparing estimates, updating customers on costs and progress, and raising invoices.

Qualifications

• Customer-focused individual with a passion for service.
• PC literate and comfortable using computer systems for service bookings and estimates.
• Full UK driving licence preferred but not essential.

Responsibilities

• Meet and greet clients in a friendly, professional manner.
• Manage service bookings on day-to-day basis, ensuring efficient workshop loading.
• Prepare service estimates accurately, clearly and quickly for customers.
• Keep customers updated with costs, progress and authorisations, and raise invoices.

Skills

Customer service

PC literate

Driving licence

Job description

Ford and Slater, one of the UK's largest DAF Truck dealers, invites applications for a Service Advisor at our Spalding dealership. The role offers an hourly rate of £12.71, with 22 days holiday rising to 25, and opportunities for progression within a family-run business.

Responsibilities include greeting clients, managing bookings, preparing estimates, updating customers on costs and progress, and raising invoices.