Customer-Focused Service Advisor – Auto

Ford & Slater Peterborough; Spalding; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Free Parking

Pension

Cycle to work

Employee Assistance Program

22 days holiday

Job summary

Ford and Slater are recruiting a Service Advisor at our Spalding dealership. You will greet clients, manage service bookings and keep customers informed on costs and progress.

The role offers an hourly rate of £12.71, 22 days holiday rising to 25 with service, pension, cycle to work scheme, and progression opportunities. Working hours are 45 hours over alternating weeks, with some Saturday mornings.

Qualifications

• Customer-focused attitude with passion for service.
• PC literate; familiarity with service scheduling tools is a plus.
• Full UK driving licence preferred but not essential.

Responsibilities

• Meet and greet clients professionally and manage service bookings.
• Prepare service estimates accurately and keep customers updated on costs and progress.
• Raise invoices and complete job cards; ensure efficient workshop loading.

Skills

Customer service

PC literacy

Driving licence

Job description

Ford and Slater are recruiting a Service Advisor at our Spalding dealership. You will greet clients, manage service bookings and keep customers informed on costs and progress.

The role offers an hourly rate of £12.71, 22 days holiday rising to 25 with service, pension, cycle to work scheme, and progression opportunities. Working hours are 45 hours over alternating weeks, with some Saturday mornings.