Customer-Focused Security Officer - Retail

Mitie Cleaning & Hygiene Services; Bognor Regis; On-site; GBP 34,000 - 37,000; Full time

Benefits offered by this job

Competitive pay

20% colleague discount

Company-funded SIA licence renewal

MiDeals discounts

Salary Finance and benefits platform

Job summary

Marks & Spencer in Bognor Regis seeks a dedicated Retail Security Officer to help maintain a safe, welcoming store environment. You will be the visible security presence, handle incidents, and support customers and staff with professionalism and care.

The role demands strong communication, a calm approach under pressure, and a commitment to high standards of service while working a 50-hour week from Tuesday to Saturday.

Qualifications

• Previous Security Experience
• SIA License

Responsibilities

• Maintain a safe and secure environment within a premium retail store
• Respond to incidents, theft and security concerns promptly and professionally
• De-escalate challenging situations calmly and respectfully
• Support customers and colleagues to deliver a positive store experience

Skills

Previous Security Experience

SIA License

Job description

Marks & Spencer in Bognor Regis seeks a dedicated Retail Security Officer to help maintain a safe, welcoming store environment. You will be the visible security presence, handle incidents, and support customers and staff with professionalism and care.

The role demands strong communication, a calm approach under pressure, and a commitment to high standards of service while working a 50-hour week from Tuesday to Saturday.