Customer Experience Team Member | Flexible Hours

Oliver Bonas Limited; Cheltenham; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Employee discount 60%

Employee assistance program

Flexible holiday 30–35 days

Profit-related bonus

Auto-enrolment pension

Refer a Friend

Maternity/paternity leave

EDI network

Mental Health support

360L eLearning

Free refreshments

Job summary

Oliver Bonas Limited is seeking a Team Member on a part-time basis in Cheltenham. You will deliver a fantastic customer experience, maintain product knowledge, and work closely with the team to keep the store running smoothly.

In this role, you’ll participate in training, own assigned tasks, and adhere to store procedures including health and safety standards. A positive, helpful attitude is essential for success in this environment.

Qualifications

• Experience in delivering great customer service.
• Strong communication and teamwork.
• Able to adapt to changing shift patterns.
• Willingness to participate in training.

Responsibilities

• Provide a great customer experience at all times.
• Maintain product knowledge.
• Communicate effectively with the team.
• Join training sessions and contribute positively.
• Own tasks and set a positive example.
• Follow store procedures and health & safety standards.
• Keep store clean and organized.
• Support other stores when needed.
• Be aware of sales targets and performance.
• Know store best-sellers to help sales.

Skills

Customer service

Communication

Teamwork

Flexible

Multitasking

Job description

Oliver Bonas Limited is seeking a Team Member on a part-time basis in Cheltenham. You will deliver a fantastic customer experience, maintain product knowledge, and work closely with the team to keep the store running smoothly.

In this role, you’ll participate in training, own assigned tasks, and adhere to store procedures including health and safety standards. A positive, helpful attitude is essential for success in this environment.