Customer Experience Team Member | Flexible Hours

Oliver Bonas Limited; England; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Generous employee discount

24 hour employee assistance programme

Flexible holiday

Profit related bonus scheme

Pension plan

Refer a Friend incentive

Enhanced parental leave

EDI network

Mental Health First Aider

360L eLearning

Refreshments in store

Job summary

Oliver Bonas Limited in the United Kingdom is hiring a Team Member on a 12-hour pattern. You will create a fantastic customer experience, maintain product knowledge, and work with the team to keep the store running smoothly.

This role involves taking ownership of tasks, delivering great service, and supporting other stores when needed. OB offers generous benefits, training, and a friendly, inclusive workplace.

Qualifications

• Great people skills with kindness and consideration toward customers and colleagues.
• Excellent customer service and a calm, solution-focused approach.
• Genuine interest in people to make customers feel valued.
• Natural, confident communication and strong organisational abilities.
• Positive attitude and willingness to learn.

Responsibilities

• Provide a great experience to every customer meeting service expectations.
• Maintain excellent product knowledge and keep up with stock.
• Communicate clearly with the team and participate in training.
• Take ownership of tasks and support store operations and stock replenishment.
• Help other stores when needed and stay aware of sales targets.

Skills

Great people skills

Excellent customer service

Calm and solution-focused

Active listening

Organisational skills

Positive and energetic demeanor

Teamwork and communication

Job description

Oliver Bonas Limited in the United Kingdom is hiring a Team Member on a 12-hour pattern. You will create a fantastic customer experience, maintain product knowledge, and work with the team to keep the store running smoothly.

This role involves taking ownership of tasks, delivering great service, and supporting other stores when needed. OB offers generous benefits, training, and a friendly, inclusive workplace.