Customer Experience Team Member | Flexible Hours

Oliver Bonas Limited; Eastbourne; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Generous employee discount up to 60%

24 hour employee assistance programme

Flexible holiday 30 days

Annual discretionary bonus

Pension plan enrollment

Refer a Friend incentive

Enhanced parental leave

EDI and inclusion networks

Mental Health support

360L eLearning access

Free refreshments in store

Job summary

Oliver Bonas Limited is hiring a Team Member for a 14-hour pattern in Eastbourne. You will deliver an exceptional customer experience, maintain product knowledge, and work closely with the team to keep the store running smoothly.

We look for friendly, proactive people with strong listening skills, good organization, and a willingness to learn. The role involves assisting with stock, health and safety standards, and supporting other stores when needed.

Qualifications

• Experience delivering excellent customer service.
• Strong communication and listening skills.
• Ability to stay organized and multi-task in a busy retail environment.
• Confident, friendly and approachable.
• Willingness to participate in training and team sessions.

Responsibilities

• Provide a great customer experience meeting service expectations.
• Maintain up-to-date product knowledge.
• Communicate clearly with the team.
• Participate in training and team sessions.
• Support stock deliveries and store housekeeping.

Skills

Customer service

Communication

People skills

Multi-tasking

Job description

Oliver Bonas Limited is hiring a Team Member for a 14-hour pattern in Eastbourne. You will deliver an exceptional customer experience, maintain product knowledge, and work closely with the team to keep the store running smoothly.

We look for friendly, proactive people with strong listening skills, good organization, and a willingness to learn. The role involves assisting with stock, health and safety standards, and supporting other stores when needed.