Part-Time Customer Experience Team Member

Oliver Bonas Limited; Greater London; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Employee discount

Employee assistance programme

Flexible holiday

Bonus scheme

Pension plan

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Job summary

Oliver Bonas Limited is looking for a Team Member (16 hours) in Greater London to join a friendly, customer-focused team. You will deliver on our service standards, maintain product knowledge and work with colleagues to keep the store running smoothly.

The role requires strong communication, a positive attitude and willingness to learn. You’ll participate in training, manage stock and support other stores when needed, with benefits including staff discounts and flexible holiday.

Qualifications

• Great people skills and a friendly, helpful attitude.
• Excellent customer service abilities and a customer-focused mindset.
• Calm, solution-focused approach with strong listening skills.
• Genuine interest in people to ensure customers feel valued.

Responsibilities

• Provide a great customer experience and meet service expectations.
• Maintain strong product knowledge and stock awareness.
• Communicate clearly with the team and participate in training.
• Take ownership of tasks and lead by example for store standards.
• Assist with stock deliveries and store cleanliness including back of house.

Skills

People skills

Customer service

Communication

Organisational

Multi-tasking

Positive attitude

Job description

Oliver Bonas Limited is looking for a Team Member (16 hours) in Greater London to join a friendly, customer-focused team. You will deliver on our service standards, maintain product knowledge and work with colleagues to keep the store running smoothly.

The role requires strong communication, a positive attitude and willingness to learn. You’ll participate in training, manage stock and support other stores when needed, with benefits including staff discounts and flexible holiday.