Customer Experience Specialist | Hybrid, Training & Growth

Tate Recruitment; Watford; Hybrid; GBP 28,620 - 34,980; Full time

Benefits offered by this job

Annual pay rise

Private medical benefits

Salary sacrifice car leasing

Retail discounts

Company share schemes

Free shuttle bus service

On-site parking

Job summary

A growing customer service organization is looking for passionate individuals to join their team in Watford. This role involves managing customer orders, updating systems, and collaborating with teams. Ideal candidates should be excellent communicators with customer service experience and confidence in using CRM systems. With a starting salary of £31,800 and hybrid working options after probation, this position offers career progression and exceptional benefits including annual pay rises and private medical benefits.

Qualifications

• Passion for customer service.
• Able to commute to Watford for training.

Responsibilities

• Managing customer orders and quotes.
• Updating customers and internal systems.
• Collaborating with internal and external teams.
• Handling inbound calls and general admin.

Skills

Excellent communication skills

Experience in customer support

Confident using CRM systems

Interpersonal skills

Job description

A growing customer service organization is looking for passionate individuals to join their team in Watford. This role involves managing customer orders, updating systems, and collaborating with teams. Ideal candidates should be excellent communicators with customer service experience and confidence in using CRM systems. With a starting salary of £31,800 and hybrid working options after probation, this position offers career progression and exceptional benefits including annual pay rises and private medical benefits.