Customer Experience Advisor - Hybrid, Training & Growth

Michael Page; Leeds; Hybrid; GBP 21,429 - 26,191; Full time

Benefits offered by this job

Salary of £23,810

Full training provided

Exceptional benefits

Central location in Leeds

Superb offices and facilities

Immediate interview

Job summary

A reputable firm in Leeds is seeking a Customer Service Advisor to be the first point of contact for clients, providing support and guidance on services. You will handle inbound and outbound calls in a contact centre, manage client queries, and perform administrative duties. Ideal candidates will possess strong customer service and communication skills. This position offers a competitive salary, full training, and excellent career progression within a vibrant office culture, along with the flexibility of hybrid working.

Qualifications

• Passionate about helping and supporting customers.
• Ability to handle inbound and outbound calls effectively.
• No specific experience required; full training provided.

Responsibilities

• Serve as the first point of contact for existing clients.
• Handle a variety of queries in a contact centre.
• Responsible for administrative duties for the department.

Skills

Customer service skills

Communication skills

Problem-solving skills

Job description

A reputable firm in Leeds is seeking a Customer Service Advisor to be the first point of contact for clients, providing support and guidance on services. You will handle inbound and outbound calls in a contact centre, manage client queries, and perform administrative duties. Ideal candidates will possess strong customer service and communication skills. This position offers a competitive salary, full training, and excellent career progression within a vibrant office culture, along with the flexibility of hybrid working.