Graduate Customer Service Specialist - Hybrid

ReQuire Consultancy Ltd; Salisbury; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

33 days holiday

Hybrid pattern after probation

Job summary

ReQuire Consultancy Ltd. in Salisbury is seeking motivated graduates or career-seekers for Customer Service Executive roles. No prior experience required, with a comprehensive six-week training programme and a starting salary of £25,000 plus excellent benefits.

The role offers a Monday–Friday, 9am–5pm schedule (35 hours/week) and a hybrid pattern after probation. You’ll join a busy service centre, helping customers with inquiries, resolving issues and delivering a genuinely great service.

Qualifications

• Great communication is essential and you should enjoy talking to people.
• A positive attitude helps you engage with customers and teammates.
• Resilience helps you handle challenges calmly and find solutions.
• A willingness to learn will help you pick up financial products and processes.

Responsibilities

• Speak with customers over the phone and respond to emails.
• Listen to problems, understand needs and guide customers to solutions.
• Build relationships with customers and colleagues to ensure a great service experience.
• Learn about financial products and services during the training programme.
• Work as part of a supportive team that wants you to succeed.

Skills

Great communication

Positive attitude

Resilience

Willingness to learn

Job description

ReQuire Consultancy Ltd. in Salisbury is seeking motivated graduates or career-seekers for Customer Service Executive roles. No prior experience required, with a comprehensive six-week training programme and a starting salary of £25,000 plus excellent benefits.

The role offers a Monday–Friday, 9am–5pm schedule (35 hours/week) and a hybrid pattern after probation. You’ll join a busy service centre, helping customers with inquiries, resolving issues and delivering a genuinely great service.