Customer Experience Leader & Team Coach (Retail)

White Stuff; South Derbyshire; On-site; GBP 22,000 - 28,000; Full time

Job summary

A popular retail chain in South Derbyshire is seeking a Customer Host Supervisor. You'll lead a team to deliver exceptional customer service while maintaining high visual merchandising standards and driving commercial performance. Your role will support the Shop Manager in ensuring operational efficiency. Ideal candidates will have a passion for retail and proven experience in a supportive leadership role. This position offers a range of benefits including product discounts and bonus opportunities.

Benefits

Quarterly bonus opportunity

Up to 25 days holiday per annum

Volunteering days

50% product discount

BUPA Dental Insurance

Healthcare cash plan

Qualifications

• Passion for retail and fashion.
• Strong determination to grow and succeed.
• Experience in coaching or leading a team.

Responsibilities

• Support team in delivering excellent customer service.
• Manage stock and promotions effectively.
• Lead by example in a team environment.

Skills

Customer service

Team leadership

Communication

Visual merchandising

Commercial awareness

Job description

A popular retail chain in South Derbyshire is seeking a Customer Host Supervisor. You'll lead a team to deliver exceptional customer service while maintaining high visual merchandising standards and driving commercial performance. Your role will support the Shop Manager in ensuring operational efficiency. Ideal candidates will have a passion for retail and proven experience in a supportive leadership role. This position offers a range of benefits including product discounts and bonus opportunities.