Customer Enrolment Administrator

Verastar Limited; Leeds; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading payment solutions provider in Leeds is looking for a Customer Enrolment Administrator to support sales teams during customer onboarding. This role does not require previous experience; we seek individuals who are excellent listeners with a passion for problem solving. Benefits include pension contributions, flexible working, and 25 days holiday. Join us for a fulfilling career with opportunities to grow and make a difference in the business world.

Benefits

Pension contributions

Life assurance

Great discounts

25 days holiday

Birthday off

Cycle to work loans

Wellbeing support

Qualifications

• Passion for problem solving and understanding customer needs.
• No previous experience required, ideal for driven individuals.

Responsibilities

• Execute the Customer Enrolment sales plan achieving all targets.
• Work on incoming applications and provide feedback.
• Contribute to improving the Customer Enrolment processes.
• Maintain a supportive relationship with the sales team.

Skills

Brilliant listener

Problem solving

Empathy towards customers

Job description

Overview

What you\'ll do as a Customer Enrolment Administrator

As a Customer Enrolment Administrator you will have a core focus on supporting our busy sales teams during the initial early life stages of our customers.

No previous experience is required, we are looking for colleagues who wish to excel and are driven to succeed, all we ask is that you are a brilliant listener, have a passion for problem solving, and ability to empathise and understand customer needs.

This role will also include but not be limited to :

• Successfully execute the Customer Enrolment sales plan achieving all targets and objectives
• To work incoming applications submitted via our sales team and relay feedback on the quality of these
• Actively contribute to improving the Customer Enrolment team processes and procedures
• Maintain a close and supportive relationship with our sales team

Why Choose us

We’re passionate about cutting the cost of card payments for small to medium sized businesses. We exist to help businesses run smoothly, with simple, cost-effective payment solutions. We’re proud to serve thousands of UK SMEs, helping them not only get the best deal on their payment processing, but ensuring that the solution we provide is the perfect fit for their business.

At Verastar, we don’t just do jobs, we do careers. We’ve got ambitious growth plans, and our people will grow with us. So, we’ll give you everything you need to develop and succeed. That means things like flexible working, a competitive reward structure, a diverse and inclusive workplace, and the control to drive your own career and shape your own opportunities.

Verastar is a great place to work, made better by you.

As well as being a great place to work, we offer impressive benefits too :

• Core benefits including pension contributions and life assurance
• Great discounts on 100s of high street and online stores
• 25 days holiday rising with service up to 28 days
• Your birthday off every year
• Option to buy up to 10 extra holidays and sell up to 5 holidays per year
• Cycle to work and travel loans for people wanting a greener commute
• Wellbeing support including 24 / 7 access to a GP, mental health support, get fit programmes and free legal and financial guidance.

The important extras

• Opportunities to get involved in charity fundraising and volunteering days through our giving back movement
• Full Time / Permanent

What happens next

If you’re looking for a new challenge with great benefits at an award-winning company, then Verastar is the place for you. To be part of our continued success click ‘Apply’ today to take the next step in your career.

Across The Verastar Group, we’re passionate about creating an inclusive team and celebrating our diversity. We want talented people with great skills and matching values to join our teams.

All successful candidates will be subject to pre employment checks.

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