Customer Development Manager - Teamwear

PENTLAND; United Kingdom; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A global activewear company is seeking a Customer Development Manager - Teamwear to drive sales and manage client relationships. This role involves developing strategies for account growth and requires excellent communication and customer service skills. The ideal candidate will have a background in account management and sales within the sports apparel industry. This position offers competitive salary, benefits, and the flexibility of hybrid working.

Benefits

Competitive salary + discretionary bonus

25 days holiday

Brand discounts and retail perks

Family-friendly benefits

Health-related perks

Travel perks

Flexible working hours

Employee networks for Charity, D&I, Sustainability

Qualifications

• Previous account management experience is essential.
• Experience in sales, preferably in team wear or sports apparel.
• Demonstrated excellent communication and interpersonal skills.

Responsibilities

• Building and maintaining strong client relationships.
• Identifying new business opportunities to drive sales.
• Developing strategies for client account growth.
• Preparing reports and analyzing performance data.

Skills

Account management experience

Sales experience in sports apparel

Excellent communication skills

Strong customer service skills

Ability to work independently

Job description

Maternity cover for up to 12 months.

We\'re Pentland Brands; a dynamic, global family business, and proud owners and licensees of many iconic active and footwear brands. With a community of over 1,300 team members worldwide, we embrace diversity and inclusion, and champion growth and development. Our success is built on teamwork, courage, innovation, and an unwavering commitment to excellence.

Mission

Our Customer Development Manager - Teamware is an essential commercial role within the Teamwear Division, focusing primarily on Canterbury while also supporting Speedo, Mitre, and Berghaus. As the primary account manager, you\'ll drive sales by managing existing client relationships, securing new business, and collaborating across teams to deliver tailored teamwear solutions.

Responsibilities

As our Customer Development Manager - Teamware, you will be responsible for:

• Client Relationship Management: Building and maintaining strong, positive relationships with clients; assessing customer requirements and maintaining high levels of satisfaction.
• Sales and Revenue Growth: Identifying and pursuing new business opportunities within existing client accounts; contributing to revenue growth and retention.
• Account Planning and Strategy: Developing and implementing strategies to manage and grow client accounts; aligning client goals with company objectives.
• Reporting: Preparing regular reports on account status, performance, and key metrics; analysing performance data, making adjustments to sales strategies as needed.
• Preparing Tenders: Work as a team to prepare and present bids to secure sales; find opportunities with new business to secure additional Teamwear contracts.

Qualifications

To stand out in this role, you should have the following skills and experience:

• Previous account management experience.
• Proven experience in sales, preferably within the team wear or sports apparel industry.
• Excellent communication and interpersonal skills.
• Strong customer service skills and a passion for helping clients find the right team wear.
• Ability to work independently and as part of a team.
• Knowledge of team wear trends and customization options.

Benefits

• Competitive Salary + discretionary bonus
• 25 Days Holiday: Increases with length of service and the option to purchase additional days to suit your needs.
• Discounts: Brand discounts (including friends and family and JD Sports), Sample Sales, and other retail discounts and perks.
• Family-Friendly Benefits: Generous enhanced parental leave policies
• Health Perks: Choose from a variety of health-related perks including medical cash plan, critical illness cover, life assurance, gym and fitness discounts, dental insurance, eye care, and health screening to maintain your wellbeing.
• Travel Perks: Take advantage of our season ticket loan, cycle to work schemes, electric car schemes, and discounts on home charging units to support eco-friendly commuting.
• Flexible Working: We offer hybrid working and flexible working hours, allowing you to start your day earlier or later to help with commute costs or personal commitments.
• Chance to join our Charity, D&I and Sustainability employee networks.

As an equal opportunity employer, we\'re committed to fostering diversity and creating an inclusive culture across our business, stores, and office environment.

We want you to live our company principles, bringing a strong consumer focus, while always looking for ways to improve and grow in your role. Take ownership of your work and be proactive in solving problems whilst communicating openly and treating everyone with respect and