Customer Delivery Driver - Sandhurst Extra

Tesco; Sandhurst; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading grocery retailer in Sandhurst is looking for a Customer Delivery Driver. In this role, you will deliver groceries and provide excellent customer service while managing your shifts flexibly. A valid driving license and strong interpersonal skills are essential for success in this position. Additional benefits include a competitive hourly wage and holiday allowance.

Benefits

Holiday allowance starting at 20 days

Flexible working from day one

Colleague Clubcard benefits

Free wellbeing resources

Life cover and a pension with employer contributions

Uniform provided

Qualifications

• Hold a valid UK/EU/EEA Driving licence for at least 12 months with no more than 3 penalty points.
• Ability to communicate effectively with customers and colleagues.
• Experience in a customer-facing role is preferred.

Responsibilities

• Delivering groceries to customers while maintaining a friendly demeanor.
• Keeping the delivery van clean and organized.
• Communicating changes in orders to customers.

Skills

Building relationships

Warm and welcoming attitude

Ability to adapt to changes

Energetic and driven

Job description

Overview

Tesco UK • Sandhurst Extra • Permanent • Apply by 10-Oct-2025

Customers are at the heart of everything we do. As the face of Tesco out on the road, our Customer Delivery Drivers meet and talk to customers in their homes. This role is about more than driving: it’s about delivering great service with a smile and helping customers as part of a small, flexible team.

It’s a hands-on, physical role with variety. You'll deliver to customers, work closely with managers and colleagues back at base, and have the freedom to manage your shifts while staying supported by the team.

We welcome applicants with flexible working needs and aim to support work–life balance for all colleagues.

Availability

Availability window: days and times throughout the week. Shifts will be scheduled based on these windows with 3 weeks’ notice. If your available times match closely but not exactly, Tesco encourages you to apply.

Pay, hours and flexibility

Pay starts from £13.35 per hour, increasing to £14.56 inside the M25. Additional payments may apply depending on location. Tesco offers a minimum of 16 guaranteed hours per week, with options to work as few as 12 hours if desired.

Benefits

• Holiday allowance starting at 20 days plus personal day rising to 22 days after 12 months (plus Bank holidays)
• Flexible working from day one
• Colleague Clubcard benefits including discounts on purchases and pay-day rewards
• Free wellbeing resources and access to support services
• Life cover and a pension with employer contributions
• Additional benefits such as discounts, cycling to work, and more
• Uniform provided and inclusive policies to support you
• Access to colleague networks and additional information available on request

What you’ll be responsible for

Delivering your part of the customer shopping trip by:

• Keeping the van and trays clean, tidy, and organized
• Leaving the delivery area clean and free of rubbish
• Washing trays as part of the tray wash process
• Loading the van and checking roadworthiness
• Communicating any changes to orders, including substitutions, and offering refunds if applicable
• Protecting and caring for products during delivery
• Explaining substitutions and ensuring customers are not charged extra
• Delivering within the customer’s time slot
• Calling the customer if arriving early or if late by 30 minutes or more

What we need from you

• Build relationships with colleagues and contribute to a positive team environment
• Be warm and welcoming with customers and colleagues, showing appreciation
• Respond quickly to changing customer needs and adapt to store changes
• Be energetic and driven to exceed expectations and balance work with life
• Share ideas with management on improving the store for customers
• Hold a valid UK/EU/EEA Driving licence (full or automatic) for at least 12 months with no more than 3 penalty points

About us

Tesco’s vision is to be every customer’s favourite way to shop, whether at home or on the move. Our purpose is to serve customers, communities and the planet a little better every day. We are committed to DEI and creating an inclusive, welcoming workplace for everyone. We support flexible working and welcome conversations about individual needs during the application process.

We are a Disability Confident Leader and provide accessible recruitment; further information on accessibility support is available on request.

Additional information

Tesco will recruit candidates who meet the school-leaver age requirements. In some cases, certain roles may have early closing dates due to high application volumes. Feedback is provided to interviewees who attend interviews. For more information, please visit Tesco’s official site.