Customer Consultant - Denbigh (10m FTC)

Principality Building Society; Denbigh; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading financial institution is seeking a Customer Consultant in Denbigh for a full-time position. You'll be the first point of contact for customers, assisting with their financial needs and ensuring a welcoming experience. No prior experience in financial services is required, as full training will be provided. The role offers opportunities for growth and development in a supportive environment.

Benefits

Flexible benefit package

Supportive community and networks

Award-winning employer

Qualifications

• No previous experience in financial services is necessary.
• Willingness to learn and develop customer interaction skills.

Responsibilities

• Assist customers with their financial requirements.
• Provide a welcoming and supportive customer experience.
• Collaborate with colleagues to meet customer needs.

Skills

Customer service

Communication skills

Teamwork

Job description

Customer Consultant - Denbigh (10m FTC)

Principality Building Society

• Location: Denbigh, Denbighshire
• Salary: £24,250 per year
• Contract: Full-time

BELONG. There's no place like Principality. Our home is your home. So, when you decide to join the team, we'll go further to bring you the warmest of welcomes. From a friendly and inviting environment to a flexible benefit package designed around you - when it comes to belonging, there really is no place like Principality. We keep it flexible wherever possible; we encourage you to look after yourself; we do our bit in the communities we serve and support you in doing the same, and we promise to get better together.

Some reasons you may want to consider working with us:

• Newly refurbished branches that are committed to serving the local high-street.
• An award-winning employer officially recognised as one of the best Super Large Organisations.
• Ranked 6th place for well-being.
• A career that gives you the platform to achieve amazing things.
• An extensive financial and well-being benefits package Belong designed to put our people first.
• Consistent colleague engagement scores of over 85%.
• A caring community of supportive Networks.

Not from a Financial Services background? No problem! We are always on the lookout for talented individuals to join our teams. You do not need any previous experience; we will teach you everything you need to know.

Role overview

As a Customer Consultant, you will be the person most customers interact with first, either face to face, via the telephone or online. You'll identify and assist their financial requirements, passing them on to expert colleagues when necessary. We are dedicated to developing your skills and experience to enable you to provide a standout customer experience, making our customers welcomed and supported when they interact with us.

We will help you build a rewarding and successful career with opportunities to develop, grow and progress with us, should you wish. We reserve the right to close this vacancy early should we receive a high volume of applications.

If you have any questions, please get in contact by emailing. We are passionate about creating an inclusive workplace where diversity is celebrated and where colleagues feel a sense of belonging.

Daniel Priest, Inclusion Manager

But don't just take our word for it, see what our colleagues say about working here too;