Customer Champion - 12-Week Temp (Swindon)

Collab Talent Solutions Ltd; Swindon; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency in Swindon seeks a proactive Customer Champion for a temporary position that offers weekly pay and the potential to become permanent after 12 weeks. You will manage customer interactions, support the sales team, and log data accurately using Salesforce. Ideal candidates will have strong communication skills, a positive attitude, and experience in CRM systems. Modern offices and in-house training provided in a supportive environment.

Benefits

Weekly pay

In-house training

Training and development opportunities

Qualifications

• Experience in customer service roles preferred.
• Must have a positive attitude and willingness to assist others.
• Ability to analyze data and present findings to management.

Responsibilities

• Manage all incoming contacts (calls, emails, web, and post).
• Resolve customer concerns and handle escalations.
• Log interactions accurately in Salesforce.
• Provide administrative support to the sales team.
• Identify improvements for customer journeys.

Skills

Proactive problem-solving

Excellent communication skills

Empathy

Experience with CRM (Salesforce)

Ability to handle multiple priorities

Tools

Salesforce

Job description

A recruitment agency in Swindon seeks a proactive Customer Champion for a temporary position that offers weekly pay and the potential to become permanent after 12 weeks. You will manage customer interactions, support the sales team, and log data accurately using Salesforce. Ideal candidates will have strong communication skills, a positive attitude, and experience in CRM systems. Modern offices and in-house training provided in a supportive environment.