Customer-Centric Retail Security Officer

Mitie; Drope; In loco; GBP 12.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

£200 external sign-on bonus

20% colleague discount

Training & SIA licence renewal

Company benefits

Descrizione del lavoro

Mitie is recruiting for a Security Officer at M&S in a premium retail environment. You will help create a safe, welcoming store experience for customers and colleagues, maintaining security while supporting the customer journey.

Expect professional interactions, confident communication, and the ability to stay calm under pressure. The role offers industry-leading training, 40+ hours per week, and a £200 welcome bonus for external applicants after probation.

Competenze

• Strong communication and people skills.
• Professional conduct and emotional intelligence.
• Confidence and sound judgement.
• Calm, positive approach under pressure.
• Genuine desire to help customers and colleagues.

Mansioni

• Maintain a safe and secure environment within a premium retail store.
• Contribute to customer journey and store experience.
• Respond to incidents, theft and security concerns.
• De-escalate situations calmly and respectfully.
• Collaborate with store teams within the wider retail environment.
• Deliver high standards of professionalism, communication and customer service.

Conoscenze

Clear communication

Professionalism

Emotional intelligence

Calm under pressure

Customer service

Descrizione del lavoro

Mitie is recruiting for a Security Officer at M&S in a premium retail environment. You will help create a safe, welcoming store experience for customers and colleagues, maintaining security while supporting the customer journey.

Expect professional interactions, confident communication, and the ability to stay calm under pressure. The role offers industry-leading training, 40+ hours per week, and a £200 welcome bonus for external applicants after probation.