Customer Care Technician

Gleeson Homes; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A construction company is seeking a Technician responsible for maintaining the condition of new build homes across Greater London. The ideal candidate will possess proven experience in maintenance, with skills in joinery, plastering, and a strong focus on customer service. Benefits include a company van, 26 days of holiday plus bank holidays, and various company schemes. Applicants must have a full UK Driving Licence and the ability to work independently while adhering to health and safety guidelines.

Benefits

Generous holiday entitlement of 26 days per annum + bank holidays

Company van & fuel card

Choice of car allowance

Discretionary Bonus Scheme

Company Pension Scheme

Private Medical Insurance

Life Assurance Scheme

Development Opportunities

Qualifications

• Proven experience as a maintenance technician in construction or housing.
• Knowledge in joinery, plastering, filling, mastic, and painting.
• Ability to work autonomously and responsibly.

Responsibilities

• Complete outstanding remedial works to high-quality standards.
• Ensure compliance with Health & Safety priorities.
• Maintain cleanliness and organization of work van.

Skills

Experience with joinery

Plastering

Filling

Excellent customer service skills

Attention to detail

Problem solving

Strong time management

Mobile technology

Full UK Driving Licence

Job description

Job Introduction :

We are looking for a thorough Technician to undertake the responsibility to preserve the good condition and functionality of our new build homes across our Midlandsregion. You will perform maintenance tasks of great variety such as joinery, painting, plastering, filling, etc.

A Technician is a thorough professional with a practical mind and attention to detail. The ideal candidate will be able to work autonomously and responsibly by observing all health and safety guidelines.

Main Responsibilities :

• Ensure the completion of all outstanding remedial works to a high-quality standard whilst ensuring Health & Safety is number one priority
• Complete remedial repairs in line with NHBC standards and guidelines
• Ensure all relevant paperwork is completed within appropriate timescales
• Remain completely professional and an ambassador of Gleeson, at all times
• Keep check of van stock
• Ensure company van is cleaned, always maintained, and kept tidy

The Ideal Candidate :

• Proven experience as a maintenance technician in construction / housing
• Experience with joinery, plastering, filling, mastic, painting, etc. is essential
• Strong time management
• Excellent customer service skills, honest and trustworthy
• Attention to detail whilst remaining a clean and tidy workstation
• Ability and knowledge with all tools and materials
• Well organised with ability to problem solve
• Comfortable with mobile technology
• Full UK Driving Licence

Benefits :

• Gleeson company van & fuel card provided
• Generous holiday entitlement of 26 days per annum + bank holidays
• Choice of company car / car allowance
• Discretionary Bonus Scheme
• Holiday Buy Back Scheme
• Company Pension Scheme
• Private Medical Insurance Scheme
• Healthshield membership
• Life Assurance Scheme
• Share Purchase Plan
• Highstreet / Store Discounts
• Development Opportunities