Customer Care & Office Admin — Training + 30 Days Leave

Motofix Accident Repair Centres; England; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Excellent salary

30 days annual leave (incl. bank hols)

Workplace pension scheme

Free Training and Development

Employee well-being services

Free uniform and PPE

Life insurance

Descripción de la vacante

Motofix Accident Repair Centres is seeking a Junior Customer Service Advisor / Office Administrator to be the welcoming first point of contact in our UK repair centre. You will blend customer service with daily office administration while learning through training and practical experience.

You will work with colleagues to keep the repair centre running smoothly, handling bookings, records and general admin with a positive attitude and attention to detail.

Formación

• Strong customer service mindset with welcoming demeanour.
• Good organisation to manage multiple tasks with accuracy.
• Clear verbal and written communication; basic IT skills.

Responsabilidades

• Welcome customers warmly and provide friendly reception.
• Bookings and scheduling for vehicles, appointments and collections.
• Explain repair process and provide updates; escalate queries as needed.
• Maintain customer, vehicle and repair records with training provided.
• Assist with insurance payments and related records under guidance.
• Answer telephone and email enquiries promptly and professionally.

Conocimientos

Customer service

Organisation

Communication

MS Office

Descripción del empleo

Motofix Accident Repair Centres is seeking a Junior Customer Service Advisor / Office Administrator to be the welcoming first point of contact in our UK repair centre. You will blend customer service with daily office administration while learning through training and practical experience.

You will work with colleagues to keep the repair centre running smoothly, handling bookings, records and general admin with a positive attitude and attention to detail.