Office Manager & PA - Front Desk Lead, HR & Finance Support

Motofix Accident Repair Centres; Flackwell Heath; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Training and development

30 days annual leave

Pension scheme

Life insurance

Uniform and PPE

Job summary

Motofix Accident Repair Centres is seeking an Office Manager/PA to support the Repair Centre Manager and supervise front-of-house operations. You will handle invoices, time and attendance for payroll, and HR admin while coordinating recruitment and staff training.

The role requires initiative, strong organisation, and excellent customer service in a fast-paced branch environment. You will also support finance processes, maintain compliance records, and ensure a professional office experience for

Qualifications

• Experience in Office Management within a customer-facing environment (automotive preferred).
• PA experience with excellent communication and organisational skills.
• Personable, proactive professional with a strong customer service ethic.
• Excellent administrative and organisational abilities with strong attention to detail.
• Confident handling invoices, finance admin, and queries in line with company processes.
• Strong IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to handle sensitive information with discretion.
• Team player who can also work independently and manage workload.

Responsibilities

• Supervise front-of-house reception team and ensure professional customer experience.
• Oversee logistics team and Team leader duties.
• Manage day-to-day office administration to support branch operations.
• Process and raise invoices; liaise with accounts and resolve queries.
• Track invoicing progress and assist with month-end reporting.
• Act as PA to Repair Centre Manager—manage diaries, meetings, and correspondence.
• Collate time and attendance records for payroll and onboarding paperwork.
• Coordinate staff and operational meetings and ensure follow-up actions.
• Support recruitment activities including interviews and onboarding paperwork.
• Maintain records for staff training and HR-related admin.
• Manage office supplies and equipment; ensure operational readiness.
• Support compliance records for Health & Safety and other policies.

Skills

Office management

PA experience

Customer service

Organisational skills

Attention to detail

Discretion

Team player

Tools

Microsoft Office

Job description

Motofix Accident Repair Centres is seeking an Office Manager/PA to support the Repair Centre Manager and supervise front-of-house operations. You will handle invoices, time and attendance for payroll, and HR admin while coordinating recruitment and staff training.

The role requires initiative, strong organisation, and excellent customer service in a fast-paced branch environment. You will also support finance processes, maintain compliance records, and ensure a professional office experience for