Customer Service & Office Admin - 30 Days Leave & Training

Confidential; England; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

30 days annual leave (Inclusive bank)

Workplace pension scheme

Free Training and Development

Employee long service rewards

Employee well-being services

Free uniform (and PPE)

Life insurance

Job summary

Motofix is seeking a Junior Customer Service Advisor / Office Administrator to be the friendly first point of contact for customers. You will blend customer service with daily office tasks, supporting the repair centre and learning through on-the-job training.

You will join a team that values clear communication, organisation and a helpful attitude. The role is on-site in the United Kingdom, with full training and career development opportunities offered.

Qualifications

• Friendly, reliable and organised with a genuine interest in helping customers.
• Clear verbal and written communication, with a willingness to learn.
• Basic Microsoft Office skills and ability to learn new systems.
• Attention to detail when handling customer information and records.
• Team player who can take responsibility and support colleagues.
• Previous customer service or office experience is desirable.

Responsibilities

• Welcome customers professionally and provide a friendly reception.
• Assist with bookings, appointments and customer collections.
• Help customers understand the repair process and provide updates.
• Maintain accurate customer, vehicle and repair records with training.
• Assist with insurance payments and related records under guidance.
• Answer telephone and email enquiries promptly and professionally.
• Provide general office administration and data entry support.

Skills

Customer service

Office administration

Microsoft Office

Attention to detail

Team player

Clear communication

Tools

Microsoft Office

Job description

Motofix is seeking a Junior Customer Service Advisor / Office Administrator to be the friendly first point of contact for customers. You will blend customer service with daily office tasks, supporting the repair centre and learning through on-the-job training.

You will join a team that values clear communication, organisation and a helpful attitude. The role is on-site in the United Kingdom, with full training and career development opportunities offered.