Customer Assistant - Scanning

Morrisons; York; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading UK supermarket is seeking a Customer Assistant to join their Scanning team in York. The role includes conducting stock counts, ensuring shelves are stocked, and providing excellent customer service. Ideal candidates will be friendly and active, with a strong focus on helping customers. Opportunities for career development and a range of perks are included.

Benefits

Fully flexible shift patterns

Six weeks holiday

15% discount from day one

10% discount for a friend or family member

Career progression opportunities

Subsidised cafe/shop floor ranges

Competitive pension and life assurance

Healthcare benefits including Aviva Digital GP

MyPerks discounts

Family-friendly policies

Qualifications

• Passion for putting customers first.
• Ability to stay active and hands-on.
• Works well in structured busy environments.
• Comfortable using equipment safely.
• Loves to help resolve customer queries.

Responsibilities

• Carry out stock counts and gap scans using tech.
• Ensure shelves stocked and data is up to date.
• Support other store parts (Market Street, Replenishment).
• Provide helpful customer service.

Skills

Helpful and friendly approach

Active and hands-on

Ability to work in a busy environment

Safe equipment handling

Customer service orientation

Job description

Position

Morrisons – Customer Assistant, Scanning

Overview

We’re looking for friendly, focused individuals to join our Scanning team, helping to ensure customers can always find what they’re looking for. Using in-store tech, you’ll carry out activities like stock counts and gap scans, playing a vital role in keeping shelves stocked and our systems up to date. You’ll also be trained to support other parts of the store, such as Market Street or Replenishment teams, making this a great role for a team player who is ready to help wherever you’re needed.

Responsibilities

• Carry out stock counts and gap scans using in-store technology
• Ensure shelves are stocked and data is kept up to date in systems
• Support other parts of the store (e.g., Market Street, Replenishment) as needed
• Provide friendly, helpful customer service and resolve queries

About you

We’re looking for people who are equally as passionate about putting customers first as we are. Here are some of the things we look for:

• Helpful and friendly approach
• Enjoys staying active and being hands-on
• Works well in a busy, structured environment
• Comfortable using equipment safely and following processes
• Loves to help support our customers and resolve their queries

Please note: We will only recruit individuals who are over the school leaver’s age. Some roles may require you to be over 18 due to health and safety.

What happens next?

Click apply to join our team — it only takes a couple of minutes. We’ll be in touch soon; please monitor your phone and emails. If you require any support with completing your online application, please contact us. If you need adjustments at the interview stage, you’ll be given a local contact who can support you with this.

About us

We are one of the UK’s largest supermarkets, providing great value for money and quality fresh food and groceries to over 11 million customers each week. Our focus on freshness makes us stand out, and we prepare more fresh food in-store than any other supermarket. We have lots of opportunities for you to play your part. We’re Foodmakers and Shopkeepers, and together, we make Morrisons.

We also offer a range of perks including:

• Fully flexible shift patterns
• Six weeks holiday (including bank holidays)
• 15% discount in Morrisons supermarkets and convenience stores from day one
• Additional 10% discount card for a friend or family member
• Career progression and development opportunities
• Subsidised in-store cafe or shop floor ranges
• Competitive pension and life assurance
• Healthcare/Well-being benefits including Aviva Digital GP
• Morrisons MyPerks with discounts at high street shops, cinemas and gyms
• Optional Payroll charity donations
• Family-friendly policies including maternity, adoption leave, neonatal and fertility leave