Customer Assistant- Operations - Haslemere

MARKS&SPENCER; Haslemere; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Early morning shifts

Unsocial premium for night hours

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations in Haslemere. The role focuses on stock, deliveries and behind-the-scenes work to keep the shop floor full, clean and ready for customers.

Shifts include early mornings: Tuesday, Thursday, Saturday 05:15-11:30, with an unsocial premium for hours 22:00-06:00. Applicants must be 18 or over and able to work in a fast-paced retail environment.

Qualifications

• Must be 18+ due to health and safety regulations.
• Physically demanding role in a fast-paced retail environment.
• Retail experience is helpful but not required.

Responsibilities

• Responsible for stock, deliveries and behind‑the‑scenes work to keep the shop floor full, clean and ready for customers.
• Use digital tools to track deliveries and manage stock efficiently.
• Collaborate with colleagues across the store to maintain smooth operations.

Skills

Stock control

Delivery coordination

Digital literacy

Team player

Job description

Work Pattern

Tuesday 05:15-11:30

Thursday, 05:15-11:30

Saturday 05:15-11:30

Under 18 disclaimer

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?