Customer Assistant - Operations - Hempstead Valley

Marks and Spencer; Gillingham; On-site; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks and Spencer in the United Kingdom is seeking a Customer Assistant in Operations. You’ll be the backstage powerhouse of our stores, in a fast-paced, high-intensity role that keeps our shops running like clockwork.

Join us to manage stock and deliveries, keep the shop floor full, clean and ready for customers, and work with speed, accuracy and teamwork to ensure every shift runs smoothly.

Qualifications

• Ability to thrive in a fast-paced retail environment.
• Willingness to adapt to varying tasks and shifts.
• Comfort with using digital tools to track deliveries and stock.

Responsibilities

• Stock, deliveries and stockroom duties.
• Maintain shop floor availability and presentation.
• Collaborate with store teams across functions to keep operations smooth.

Skills

Flexibility

Teamwork

Digital literacy

Job description

Work Pattern

• Sunday 05:00-10:00
• Monday 13:00-18:00
• Tuesday 13:00-18:00
• Wednesday 17:30-22:30

Under 18 disclaimer

as relevant to the job roleand this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.