Customer Assistant

MARKS&SPENCER; Douglas; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer in Scotland is seeking a Customer Assistant in Operations to act as the backstage powerhouse, keeping stock flowing, deliveries arriving, and the shop floor full and ready for customers. The role is physically demanding and fast-paced, requiring high accuracy and attention to detail.

You will work across the wider store, using digital tools to track stock and deliveries, and collaborate with colleagues across functions.

Qualifications

• Must be able to manage stock and deliveries.
• Able to use digital tools to track stock.
• Be a reliable team player in a fast-paced store.
• Willing to work flexible hours, including weekends and early mornings.

Responsibilities

• Handle stock and deliveries to keep shelves stocked.
• Support behind-the-scenes operations to keep the store running.
• Ensure stock accuracy and freshness while moving products efficiently.

Skills

Stock management

Delivery coordination

Digital tools usage

Team collaboration

Adaptability

Tools

Inventory software

Delivery tracking tools

Job description

Working Pattern:

Sunday: 05:00 - 09:00

Wednesday: 05:00 - 09:00

Thursday: 05:00 - 09:00

Friday: 05:00 - 09:00

Saturday: 05:00 - 09:00

Under 18 disclaimerThis job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?