Customer Assistant- Operations - Haslemere

Marks and Spencer; Haslemere; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial hours premium (£3/h)

Job summary

Marks & Spencer is hiring a Customer Assistant in Operations in Haslemere. The role involves supporting stock, deliveries and the behind-the-scenes work that keeps the store running smoothly. You will help ensure the shop floor is stocked, clean, and ready for customers.

This is a demanding, fast-paced role requiring flexibility, digital confidence, and teamwork to move products quickly and accurately across the store as needed.

Qualifications

• Flexibility is vital for covering store needs.
• Being digitally confident helps track deliveries and stock.
• Team player mindset is essential for cross-functional support.

Responsibilities

• Handle stock and deliveries, ensuring back-of-house work is completed efficiently.
• Maintain a full, clean, and tidy shop floor ready for customers.
• Work across store areas to adapt to pace and retail demands.
• Move quickly and accurately to keep product flow uninterrupted.

Skills

Flexibility

Digital literacy

Team player

Job description

All the details

Work Pattern

Tuesday 05:15-11:30

Thursday, 05:15-11:30

Saturday 05:15-11:30

Under 18 disclaimer

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.