Customer Assistant- Operations - Haslemere

Marks & Spencer Plc; Camelsdale; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

+ £3.00 p/h unsocial premium

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in Operations to support the backstage flow of a busy store. The role involves handling stock and deliveries with speed and accuracy to ensure shelves stay stocked and ready for customers.

Expected to work early mornings with an unsocial premium for late hours; the job emphasizes teamwork, flexibility and digital proficiency to track deliveries and manage stock effectively across store operations.

Qualifications

• Flexibility to work across the wider store.
• Proficiency with digital tools to track deliveries and stock.
• Team-oriented and able to support colleagues across the store.

Responsibilities

• Handle stock and deliveries to support store operations.
• Keep the shop floor full, clean and ready for customers.
• Collaborate across store functions to maintain flow and urgency.

Skills

Flexibility

Digital confidence

Team player

Job description

Work Pattern

Tuesday 05:15-11:30

Thursday, 05:15-11:30

Saturday 05:15-11:30

Under 18 disclaimer

This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.