Customer Assistant - Café - Worcester

Marks and Spencer; Worcester; Presencial; GBP 18 000 - 24 000; Tempo integral

Resumo da oferta

Marks & Spencer in Worcester operates the M&S Café within the store, offering a hands-on, high-pressure role. You will be a brand ambassador, making great food and drink recommendations while ensuring the café runs smoothly, even during the busiest periods.

Digital tools are essential for taking and fulfilling orders quickly, maintaining food safety standards, and delivering five-star service. Flexibility and teamwork are key in this role, with opportunities to adapt to pace and shifts as needed.

Qualificações

• Digital confidence required to use orders tools.

Responsabilidades

• Brand ambassador delivering five-star service in a fast-paced café.
• Take and fulfil orders quickly using café tools.
• Maintain impeccable food safety standards while juggling orders and queues.
• Be fast, focused and deliver quality under pressure during peak times.
• Support colleagues to maintain a high-performance, flexible team environment.

Descrição da oferta de emprego

All the details

Working Pattern

Week 1

Monday 12:30-20:30
Tuesday 12:30-20:30
Wednesday 12:30-20:30
Friday 12:30-20:30
Saturday 12:30-20:30

Week 2

Sunday 12:30-20:30
Monday 12:30-20:30
Tuesday 12:30-20:30
Thursday 12:30-20:30
Friday 12:30-20:30

**Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
Flexibility is also vital. You'll adapt quickly, working where needed with pace.
It's intense but, for the right person, incredibly rewarding.

#Christmas