Christmas - Customer Assistant - Cafe - Fosse Park

Marks and Spencer; Leicester; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Café in-store is seeking staff for a fast-paced, hands-on role during the Christmas period. You will greet customers, recommend food and drinks, and help keep the café operating smoothly even when it gets busy.

Ideal candidates will be digitally confident to take orders quickly and maintain high food-safety standards while working with a team to deliver five-star service. Flexibility to adapt to different shifts and locations is essential.

Responsibilities

• Be digitally confident to take and fulfil orders quickly.
• Maintain impeccable food safety standards while handling orders and queues.
• Deliver five-star service even at the busiest times.
• Support colleagues and contribute to a high-performance team.
• Be flexible and adapt to store needs and locations.

Job description

All the details

Monday 14:00 - 18:00

Wednesday 14:00 - 18:00

Friday 14:00 - 18:00

Saturday 14:00 - 18:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding.

Are you ready for it?

#Christmas