Christmas Customer Assistant - Café - Haverfordwest

Marks and Spencer; Haverfordwest; Presencial; GBP 10.000 - 12.000; A tiempo parcial

Descripción de la vacante

Marks and Spencer in the UK is seeking a cafe team member for the M&S Café, a fast-paced, customer-centric role. You will help deliver great food and drinks, manage orders efficiently, and uphold high food safety standards in a busy environment.

The role requires calm under pressure, strong teamwork, and a commitment to five-star service, even during peak times. Flexibility to cover various shifts is essential.

Responsabilidades

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets. Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

Descripción del empleo

Work Pattern

Tuesday 11:00-15:00
Thursday 13:00-15:00
Friday 13:00-17:00
Saturday 13:00-17:00

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Role Overview

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Responsibilities

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets. Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding. Are you ready for it?