Christmas – Customer Assistant – Cafe – Wolstanton RP

Marks and Spencer; Newcastle-under-Lyme; Vor Ort; GBP 12.000 - 15.000; Vollzeit

Zusammenfassung

Marks & Spencer in Newcastle-under-Lyme is hiring a Cafe Customer Assistant to join our in-store M&S Café team. This role is hands-on, high-pressure, and focused on delivering warm, five-star service as customers visit the café for food and drinks.

You'll be a brand ambassador, using digital tools to take and fulfil orders quickly, maintaining impeccable food safety standards, and supporting colleagues to keep the café running smoothly, even during peak times. Flexibility is essential.

Qualifikationen

• Ability to work in a fast-paced, high-pressure café environment.
• Brand ambassador with warm, five-star service.
• Comfort with using digital tools to take and fulfil orders.

Aufgaben

• Take and fulfil orders quickly using digital tools.
• Maintain food safety standards while managing orders and queues.
• Deliver five-star service and recommend food and drinks.
• Work with store colleagues to ensure smooth café operation.
• Be flexible to work where needed with pace.

Kenntnisse

Digitally confident

Customer service

Teamwork

Jobbeschreibung

Cafe Customer Assistant

All the details

Saturday 1000-1630

Thursday 1230-1900

Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.

Join our team in the M&S Café- the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don’t wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
• Flexibility is also vital. You'll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding.

#Christmas