Christmas Customer Assistant - Café - Yeovil

Marks & Spencer Plc; Yeovil; Presencial; GBP 12.000 - 15.000; A tiempo parcial

Descripción de la vacante

Marks & Spencer Plc in Yeovil is seeking a Café Team Member to join the store’s busy café. This hands-on, high‑pressure role requires speed, calmness under pressure and a commitment to five‑star service.

You’ll be a brand ambassador, recommending food and drinks while ensuring the café runs smoothly during peak times. You’ll be digitally confident, using shop tools to take and fulfil orders quickly and uphold strict food‑hygiene standards.

Formación

• Experience in fast-paced cafe or retail environments.
• Strong customer service and upselling skills.
• Able to work across flexible shifts.
• Basic food hygiene knowledge.

Responsabilidades

• Take and fulfil orders quickly and accurately.
• Recommend food and drink to customers to enhance experience.
• Maintain high food safety standards and cleanliness.
• Collaborate with team to handle busy periods efficiently.

Conocimientos

Customer service

Food safety

Digital skills

Teamwork

Under pressure

Descripción del empleo

All the details

Work Pattern

Monday 1000-1600
Tuesday 1000-1600
Friday 1000-1600
Saturday 1000-1600

'Due to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.'

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You'll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You'll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don't wait. You'll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You'll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.

Flexibility is also vital. You'll adapt quickly, working where needed with pace.

It's intense but, for the right person, incredibly rewarding. Are you ready for it? Take Your Marks

#Christmas