Customer Assistant - Cafe - Scunthorpe Retail Park

Marks & Spencer Plc; Scunthorpe; On-site; GBP 17,000 - 21,000; Part time

Job summary

Marks & Spencer Plc in-store cafés invites you to join the M&S Café team as a brand ambassador, delivering great food and drink while ensuring smooth café operations.

You' ll use our digital tools to take and fulfil orders quickly, maintain high food safety standards, and provide five-star service even during busy periods. Teamwork and flexibility are essential as you support colleagues and adapt to changing needs.

Responsibilities

• Being digitally confident is essential. You' ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You' ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don' t wait. You' ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You' ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You' ll adapt quickly, working where needed with pace.

Job description

Work Pattern
Week One
Sunday 09:15 - 17:00
Wednesday 08:30 -18:00

Week Two
Friday 09:45 - 17:30
Saturday 08:30 - 18:00

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge.

You' ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You' ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You' ll maintain impeccable food safety standards while juggling orders and queues.
• At M&S, our customers don' t wait. You' ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
• Teamwork matters. You' ll support colleagues and contribute to a high-performance culture that meets customer needs - no matter how hectic it gets.
• Flexibility is also vital. You' ll adapt quickly, working where needed with pace.

It' s intense but, for the right person, incredibly rewarding.